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Privacy Policy
Effective Date: December 17, 2024
At Prime Club, operated by Marketive Labs LLC (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website and use our services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Includes your full name, email address, billing address, and payment details when you create an account, make a purchase, or contact support.
- Account Information: Your login credentials, including email and password.
- Payment Information: Payments are processed through Stripe. We do not store your credit card details on our servers.
- Usage Data: Includes IP address, browser type, device information, referring/exit pages, and other technical data collected automatically via cookies or analytics tools like UserMaven and Microsoft Clarity.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and gather data about website performance.
- User-Generated Content: Reviews, feedback, or other content that you submit to Prime Club.
- Third-Party Integrations: If you log in through third-party platforms (e.g., Google or Facebook), we may collect information such as your profile name and email.
2. How We Collect Information
We collect information through:
- Account Registration: When you sign up for Prime Club.
- Payment Transactions: During purchases processed through Stripe.
- Cookies and Analytics Tools: Automatically via tools like UserMaven, Microsoft Clarity, and similar technologies.
- Direct Interactions: Through support inquiries, reviews, and user feedback.
- Third-Party Integrations: Information provided via third-party logins (Google, Facebook, etc.)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process purchases and payments.
- To provide, maintain, and improve our services.
- To personalize your user experience and recommend relevant deals.
- To send newsletters, promotional content, and deal updates (users may opt out).
- To analyze website performance and optimize our offerings.
- To detect and prevent fraud, unauthorized activities, or violations of our Terms of Use.
4. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Enable website functionality (e.g., login, purchasing).
- Analyze website usage and performance (e.g., UserMaven Analytics, Microsoft Clarity).
- Provide personalized experiences and advertisements.
You can manage or opt out of cookies by adjusting your browser settings. Note that disabling cookies may limit certain features of the website.
5. How We Share Your Information
We do not sell or rent your personal data. However, we may share your data with third parties strictly for operational purposes:
- Payment Processors: Stripe for payment transactions.
- Analytics Providers: UserMaven, Microsoft Clarity, and other tools to understand site performance and user behavior.
- Cloud Hosting Providers: We use AWS to store data securely in Arizona, United States.
- Legal Obligations: If required by law, court order, or government authorities.
We ensure that third parties handling your data adhere to strict confidentiality and data protection standards.
6. Data Storage and Security
- We store user data on secure servers hosted by Amazon Web Services (AWS) in Phoenix, Arizona.
- We employ industry-standard measures, including encryption, access controls, and secure networks, to safeguard your data.
- Despite our efforts, no system can guarantee 100% security. You use Prime Club at your own risk.
7. Data Retention
We retain your data only for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal obligations.
- Resolve disputes and enforce our Terms of Use.
If you close your account or become inactive, we may retain data for a limited period unless you request deletion.
8. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request updates or corrections to your data.
- Deletion: Request deletion of your data, subject to legal or operational requirements.
- Portability: Request transfer of your data to another service provider.
- Opt-Out: Unsubscribe from marketing communications by using the unsubscribe link in emails.
To exercise your rights, contact us at support@primeclub.co
9. Children’s Privacy
Prime Club does not knowingly collect data from individuals under the age of 12. If we become aware that a child under 12 has provided personal information, we will delete it promptly.
10. Third-Party Links and Integrations
Prime Club may contain links to third-party websites or integrate with third-party tools like Stripe, UserMaven, and Microsoft Clarity. We are not responsible for their privacy practices, and you should review their privacy policies before interacting with them.
11. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be communicated via email. Continued use of our services after such updates constitutes acceptance of the revised policy.
12. Governing Law and Disputes
This Privacy Policy is governed by the same jurisdiction specified in our Terms of Use. Any disputes related to privacy will be handled accordingly.
13. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us:
- Email: support@primeclub.co
- Address: 8 The Green Suite A, Dover, Delaware, United States, 19901
By using Prime Club, you agree to this Privacy Policy and consent to the collection, use, and sharing of your data as described herein.
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