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What is Askiva?
Askiva is an AI-powered interview automation platform that helps teams run user and customer research interviews from start to finish.
It automates the entire research workflow—handling participant outreach, scheduling meetings, conducting interviews, and generating transcripts with actionable insights.
Askiva replaces the manual effort involved in research by using an AI interviewer that can join calls, ask questions, follow up intelligently, and analyze responses in real time.
Askiva Plans and Pricing
Askiva Use Cases
User Research Interviews: Running user interviews manually takes hours of scheduling, conducting, and note-taking. Askiva automates the entire process by conducting interviews, asking follow-up questions, and generating structured insights—so you can focus on decision-making instead of logistics.
Idea Validation: Before building a product or feature, validating your idea is critical. Askiva helps you interview target users at scale and quickly understand whether your idea solves a real problem, reducing the risk of building something no one wants.
Customer Feedback Collection: Understanding your customers is key to growth. Askiva continuously collects feedback through AI-led conversations and organizes responses into themes, helping you identify patterns, pain points, and opportunities.
UX Research & Testing: Askiva enables UX teams to test prototypes and gather user reactions without needing to sit through every session. It captures responses, highlights key moments, and summarizes findings for faster iteration.
Market Research: Instead of relying on surveys alone, Askiva conducts in-depth conversational research. This helps you uncover deeper insights about your target market, competitors, and customer preferences.
Who is Askiva ideal for?
Product Teams: Askiva is built for product teams that need continuous user insights without slowing down development. It helps teams validate features, understand user pain points, and make faster, data-driven decisions without spending hours on manual interviews.
UX Researchers: For UX researchers, Askiva removes the heavy lifting of scheduling, conducting, and analyzing interviews. It enables researchers to run studies at scale, automatically capture insights, and focus more on strategy rather than repetitive tasks.
Startup Founders: Startup founders can use Askiva to validate ideas and understand their target audience early on. Without needing a dedicated research team, founders can gather real user feedback and reduce the risk of building the wrong product.
Marketing Teams: Marketing teams can leverage Askiva to deeply understand customer needs, messaging effectiveness, and buying behavior. It helps uncover qualitative insights that go beyond traditional analytics and surveys.
Customer Success Teams: Askiva helps customer success teams collect ongoing feedback from users to improve retention and satisfaction. By understanding customer challenges and expectations, teams can proactively improve the overall experience.
Askiva Key Features
Automated Interview Scheduling
AI-Powered Interviewer (Zoom-Based)
Personalized Outreach and Follow-Ups
Multilingual Interview Support
Real-Time Transcription
AI-Generated Insight Summaries
Theme and Sentiment Analysis
Participant Tracking Dashboard
Time Zone–Aware Scheduling
Exportable Transcripts and Reports
User Interviews: one of the most popular platforms for recruiting participants and managing user research at scale
Maze: a fast-growing product discovery platform that helps teams run tests, surveys, and gather insights quickly
Dovetail: a powerful research analysis tool known for organizing and extracting insights from qualitative data
Lookback: a well-established user research platform focused on live interviews and usability testing
Sprig: great for in-product surveys and quick user feedback with strong integrations for product teams
While Askiva streamlines end-to-end interview automation, these alternatives offer strong capabilities across research, testing, and insight analysis. The right choice depends on whether you prioritize automation, participant recruitment, or deep qualitative analysis.
Askiva alternatives and competitors
Why we can get Askiva
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