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Your search ends here! Make a request for Cobrowse LTD and we’ll try our best to make it available on Prime Club.

How to get the Cobrowse lifetime deal

If you’re interested in securing a lifetime deal on Cobrowse, make your request here. Once the deal is live, we’ll notify you via email.

You can increase your chances of getting this lifetime deal by sharing this page with friends and colleagues and encouraging them to request the Cobrowse LTD as well.

The more requests we receive, the better the chances of securing the deal for you.

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What is Cobrowse?

Cobrowse is a real-time collaborative browsing solution that allows customer support agents to assist users by co-navigating websites and mobile applications.

It goes beyond traditional screen sharing by enabling agents to interact directly with customers’ web or app interfaces, providing guidance through annotations, form filling, and even real-time clicking and scrolling.

Cobrowse is designed to enhance customer experience by resolving complex issues more efficiently and securely, particularly in industries like financial services, telecom, and e-commerce.

The tool is used for customer support, onboarding, and technical troubleshooting, helping companies reduce handle times, increase first-call resolution rates, and boost customer satisfaction.

Cobrowse

Cobrowse Plans and Pricing

Cobrowse’s pricing is designed to fit businesses of all sizes, offering flexible options to suit various customer support needs. To explore monthly and annual pricing details and find the best plan for your business, click the button below.

Cobrowse Use Cases

Cobrowse empowers customer support teams by allowing them to seamlessly guide users through web or mobile interfaces in real time, improving customer satisfaction and reducing resolution times. Ideal for industries like e-commerce, financial services, and telecom, Cobrowse enhances technical support, customer onboarding, and form completion, ensuring a smoother user experience.

Customer Support for E-commerce: Agents can assist customers by navigating through the website to help resolve technical issues, assist with purchases, or guide them through the checkout process. This reduces cart abandonment and enhances the shopping experience.

Form Completion Assistance: Cobrowse allows agents to guide customers in filling out complex forms such as loan applications, insurance claims, or tax returns, ensuring accuracy and reducing submission errors.

Onboarding for SaaS Products: SaaS companies use Cobrowse to provide hands-on onboarding for new users. Agents can walk customers through product features, settings, and initial setups in real time, increasing user adoption and engagement.

Technical Troubleshooting for Financial Services: Financial institutions leverage Cobrowse to help customers navigate through secure online banking portals, troubleshoot technical issues, and provide guidance without exposing sensitive data, thanks to its built-in data redaction features.

Telecom and Utilities Customer Support: Telecom agents use Cobrowse to guide customers through billing, service options, and account management. Agents can assist customers with configuring services or understanding complex billing information, ensuring clarity and satisfaction.

Who is Cobrowse ideal for?

E-commerce Businesses: E-commerce platforms can use Cobrowse to assist customers in navigating their websites, guiding them through product searches, checkout processes, and order tracking, helping reduce cart abandonment and enhance customer satisfaction.

Retailers and E-commerce: Cobrowse allows online retailers to offer a concierge-level shopping experience, guiding customers through product selections, checkout, and returns, helping to increase conversion rates and decrease cart abandonment.

HR Departments: Internal support teams, such as HR departments, can use Cobrowse to onboard new employees, assist with benefits enrollment, and help staff navigate self-service portals, reducing confusion and increasing efficiency in administrative tasks.

Educational Institutions: Schools and universities can implement Cobrowse to assist students with navigating online portals, registration processes, and e-learning platforms, ensuring smoother digital experiences for both students and administrators.

SaaS Companies: Ideal for SaaS businesses, Cobrowse allows teams to offer hands-on onboarding and product demos by co-browsing with users, ensuring customers have a smooth experience when setting up or learning new features, boosting adoption rates.

Cobrowse Key Features

Real-Time Co-Browsing
Agent Annotations and Highlighting
Data Redaction for Security
Cross-Platform Support
No Downloads Required
Session Recording
Seamless CRM Integration
Multi-User Support
Full Control and Session Takeover
Custom Branding Options

Glance: A leader in visual engagement solutions, Glance offers robust co-browsing, screen sharing, and video chat features. It’s ideal for customer service teams looking for a seamless way to engage with clients across multiple touchpoints.

Surfly: Known for its easy integration and smooth co-browsing experience, Surfly allows agents to co-navigate websites with customers in real-time. It also supports features like video chat and document sharing for more comprehensive customer support.

Upscope: A no-download co-browsing tool that integrates with CRM platforms and helpdesks, Upscope allows agents to see and guide customers through any web application, reducing confusion during complex tasks like form submission or troubleshooting.

LogMeIn Rescue: A comprehensive remote support tool that offers both screen sharing and co-browsing, LogMeIn Rescue is particularly well-suited for IT support teams and customer service agents needing to troubleshoot more technical issues.

Acquire: Offering a suite of customer engagement tools, including co-browsing, live chat, and video call capabilities, Acquire is designed for businesses that want to elevate their customer support experience by providing hands-on assistance.

Each of these platforms offers a unique set of features to support real-time customer interaction and issue resolution, making them strong alternatives to Cobrowse.

Cobrowse alternatives and competitors

If you’re looking for Cobrowse alternatives without waiting for a lifetime deal, several options offer robust real-time co-browsing and customer support solutions. Explore tools like Glance, Surfly, and Upscope, which provide seamless interactions to enhance your customer service experience.

Why we can get Cobrowse

At Prime, we shamelessly request successful SaaS companies to offer an LTD on our platform no matter how big they already are. Somehow this works for us. Our past record gives us hope that we can get the Cobrowse lifetime deal, if we get enough requests on this page. Let us bring this gem for you.