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What is Fluency?
Fluency is a process excellence platform that simplifies and automates the creation of documentation for business processes.
It’s designed to make the automation of these processes accessible to everyone within an organization, starting from the ground up with documentation.
Key features include a full editing suite to customize documentation, the ability to add or remove steps, and sensitive information redaction.
Fluency also offers capabilities for creating Standard Operating Procedures (SOPs) and training materials, supporting industries ranging from finance to retail with compliance and process accuracy.

Fluency Plans and Pricing
Fluency Use Cases
Streamlined Onboarding: Fluency accelerates the onboarding process by documenting vital procedures and systems that new staff need to master, enabling quick assimilation and productivity from day one.
Enhanced Compliance Documentation: With Fluency, businesses can automate the creation of detailed, compliant documentation for audits, ensuring accuracy and adherence to regulations, thereby simplifying the audit process.
Optimized Process Documentation: Fluency allows teams to document and update SOPs and operational procedures effortlessly. This capability is crucial for maintaining up-to-date and efficient workflows, which is essential for continuous improvement.
Training and Development: Automatically generate step-by-step training materials with Fluency, reducing the time and effort typically required to create comprehensive training documentation for employees.
Process Optimization: Centralize and streamline process documentation, which facilitates process optimization initiatives across teams, leading to better resource management and operational outputs.
Who is Fluency ideal for?

Business Operations Teams: Fluency is tailor-made for operations teams seeking to enhance efficiency through streamlined process documentation. This tool facilitates the rapid creation and update of SOPs, making it ideal for environments that demand consistent procedural accuracy and operational excellence.
Compliance and Audit Professionals: For professionals tasked with ensuring regulatory compliance, Fluency automates and simplifies the documentation required for audits. This ensures accuracy and adherence to standards, making it easier to manage compliance across various industries.
HR and Training Departments: Fluency is a boon for HR teams and corporate trainers who need to onboard new employees or conduct ongoing training efficiently. By automating training documentation, it reduces the manpower typically required to create detailed instructional content.
IT and Technical Teams: For IT departments that implement new tools and technologies, Fluency assists in documenting technical processes and system operations, ensuring that every team member can follow along and understand complex procedures without intensive hand-holding.
Small to Medium Enterprises (SMEs): SMEs looking to optimize their process management without the overhead of large teams find Fluency exceptionally useful. It empowers smaller teams to document, analyze, and improve their workflows effectively, promoting a culture of continuous improvement and learning.
Fluency Key Features
Automated Process Documentation
Editing Suite
Sensitive Information Redaction
Step-by-Step Documentation
Integration Capabilities
Real-Time Collaboration
Cross-Platform Accessibility
Customizable Templates
Workflow Automation
Training and Onboarding
Nintex: Known for its robust workflow automation tools, Nintex offers comprehensive solutions for process mapping and management, appealing to businesses looking for enterprise-level features.
Process Street: Ideal for teams that need a simple, user-friendly way to manage recurring checklists and procedures. Process Street excels in helping teams track their processes without the complexity of traditional BPM software.
Kissflow: A strong contender in the space of digital workplace platforms, Kissflow provides a blend of process management, project management, and case management tools designed to streamline operations.
Asana: While primarily a project management tool, Asana can be used for process documentation by setting up standardized workflows and templates for teams to follow.
Zapier: Known for its ability to connect and automate workflows across thousands of apps, Zapier allows for the creation of complex automated sequences that can handle aspects of process documentation indirectly.
Each of these platforms offers unique features that might suit different organizational needs, from simple task management to comprehensive business process management.
Fluency alternatives and competitors

Why we can get Fluency
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