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What is Frill?

Frill is an innovative platform that streamlines the process of collecting, organizing, and prioritizing customer feedback. It allows companies to engage directly with their users by providing a centralized system for feedback submission.

This ensures that valuable insights are not lost and can be efficiently used to guide product development. With Frill, businesses can create a transparent and interactive roadmap, making it easier to communicate plans and updates to their customers.

Moreover, Frill enhances customer interaction by enabling the announcement of new features directly through the platform. It integrates with a variety of other tools, simplifying workflow automation and fostering a more responsive feedback loop.

This approach not only helps in aligning product enhancements with customer needs but also boosts customer satisfaction by making them feel heard and involved in the development process.

Frill

Frill Plans and Pricing

Frill offers tailored pricing plans designed to suit startups and burgeoning agencies like yours. With three flexible options – Startup, Business, and Growth– Frill ensures that you find the perfect fit for your business needs. Explore both monthly and annual subscription options by clicking the button below.

Frill Use Cases

Frill is a versatile customer feedback and roadmap tool that enhances how companies collect and act on user suggestions. It’s designed to streamline product development and increase transparency with customers.

Product Development Feedback: Companies can use Frill to gather user feedback on new features or products in development. This allows product teams to prioritize updates and changes based on real user needs, ensuring that the development efforts are aligned with customer expectations.

Public Roadmap Sharing: With Frill, businesses can create and share their product roadmaps publicly, keeping customers informed about what’s coming next. This openness not only builds trust but also encourages customer engagement by allowing them to contribute to the product’s future direction.

Feature Announcements: Frill enables companies to announce new features and updates directly to their users. This direct line of communication ensures that customers are always aware of the latest improvements and how they can benefit from them.

Integrating Customer Feedback into Workflows: Frill’s integration capabilities allow it to fit seamlessly into existing workflows. Teams can automate the process of collecting and prioritizing feedback, making it easier to respond to customer needs without disrupting their normal operations.

Enhancing Customer Support: By leveraging customer feedback collected through Frill, support teams can identify common issues or requests, enabling them to address these proactively. This not only improves the product but also enhances the overall customer service experience.

Who is Frill ideal for?

Product Managers and Development Teams: Frill is specifically designed for product managers and development teams looking to integrate customer feedback directly into their product development process. It offers an organized way to collect, prioritize, and act on user suggestions, ensuring that product enhancements are always in line with customer needs.

Customer Success and Support Teams: For customer success and support teams, Frill acts as a crucial tool in understanding and addressing customer issues and requests. By facilitating an open channel for feedback, these teams can proactively improve customer satisfaction and loyalty.

Startup Founders: Startup founders can leverage Frill to maintain a close connection with their early users, gathering invaluable feedback to shape their products or services. Frill’s ease of use and the ability to publicly share roadmaps make it an ideal choice for startups aiming to build products that resonate with their target audience.

Marketing and Community Managers: Marketing and community managers can use Frill to engage with their community, gather feedback on marketing campaigns, and inform users about upcoming features and updates. It serves as a platform to enhance brand loyalty by involving the community in the development process.

SaaS Companies: SaaS companies can benefit greatly from Frill’s capabilities to gather and prioritize product feedback, making it easier to iterate quickly and stay ahead in competitive markets. The tool’s roadmap and announcement features are perfect for keeping users engaged and informed about the product’s evolution.

Frill Key Features

Feedback Collection
Public Roadmap
Feature Announcements
Idea Voting
User Segmentation
Integrations with Other Tools
Customizable Feedback Boards
Analytics and Reporting
Prioritization Tools
Commenting and Discussion Forums

Featurebase: A rising star in the feedback management space, Featurebase offers intuitive tools for gathering user feedback and insights. Its user-friendly interface and robust analytics make it a strong contender for businesses looking to deeply understand customer needs.

Nolt: Specializing in simplicity, Nolt provides a streamlined platform for collecting and organizing user feedback. It’s a great option for teams seeking a straightforward, no-frills approach to feedback management, enabling them to focus on what truly matters.

Upvoty: With its clean design and easy navigation, Upvoty makes it simple for users to submit and vote on feedback. This platform is ideal for companies that want to engage their user base in the product development process through a democratic feedback system.

FeatureOS: Tailored for tech-forward teams, FeatureOS offers a comprehensive suite of tools for feedback collection, product roadmap planning, and feature announcement. Its emphasis on integration and automation makes it a good fit for businesses looking for a scalable feedback solution.

Canny: Known for its polished interface and powerful analytics, Canny helps businesses capture, analyze, and prioritize user feedback. It’s particularly suitable for organizations that require advanced features for managing feedback across multiple products or projects.

Frill alternatives and competitors

If you’re exploring alternatives to Frill for collecting and managing customer feedback, roadmaps, and announcements, here are some notable competitors in the market:

Why we can get Frill

At Prime, we shamelessly request successful SaaS companies to offer an LTD on our platform no matter how big they already are. Somehow this works for us. Our past record gives us hope that we can get the Frill lifetime deal, if we get enough requests on this page. Let us bring this gem for you.