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What is Hudu?
Hudu is an IT documentation platform designed to help managed service providers (MSPs) and IT professionals centralize and manage critical information.
It offers a suite of features including asset management, password management, process organization, and knowledge retention, enabling teams to streamline workflows and enhance operational efficiency.
With Hudu, users can create customizable asset layouts, securely store and share passwords, standardize processes through repeatable checklists, and maintain dual knowledge base libraries for internal and client use.
The platform also supports IP address management, rack management, and external collaboration, providing a structured yet flexible approach to IT documentation.

Hudu Plans and Pricing
Hudu Use Cases
Centralized IT Documentation: Create a unified system to document everything from network diagrams and client details to SOPs and troubleshooting steps, ensuring consistent service across all clients.
Password Management: Securely store, organize, and share passwords within your team using Hudu’s built-in password vault, helping eliminate risks associated with scattered credentials.
Process Standardization: Use checklists and documentation templates to standardize IT processes and ensure consistent execution across techs, regardless of experience level.
Asset Management: Track and manage client hardware, software, and network components in one place using custom asset layouts, making onboarding and support faster and more efficient.
Internal and Client Knowledge Bases: Build separate internal and external knowledge bases to give your team quick access to technical info and provide clients with self-service documentation.
Who is Hudu ideal for?

Managed Service Providers (MSPs): Hudu is purpose-built for MSPs who need a centralized, secure, and scalable solution to manage client documentation, passwords, processes, and assets. It helps standardize service delivery while improving technician efficiency and client satisfaction.
Internal IT Teams: Perfect for IT departments in mid-sized to large organizations, Hudu enables internal teams to document infrastructure, streamline processes, and ensure critical knowledge is easily accessible—reducing downtime and improving internal support workflows.
IT Consultants & Freelancers: For independent IT professionals, Hudu offers a clean and powerful system to organize client information, manage recurring tasks, and deliver consistent service without relying on scattered documents or spreadsheets.
Startups and Growing Tech Teams: Startups with limited IT staff can use Hudu to build scalable documentation systems from the start. With easy-to-use templates and structured layouts, non-technical founders can maintain IT visibility without needing complex infrastructure.
Compliance-Focused Organizations: Companies in industries like finance, healthcare, or legal, where documentation, security, and auditability are essential, benefit from Hudu’s access controls, audit trails, and standardized documentation structure.
Hudu Key Features
Asset Management
Password Management
Process Organization
Knowledge Base Creation
IP Address Management
Rack Management
External Collaboration Tools
Expiration Tracking
Change Control & Audit History
Customizable Asset Layouts
IT Glue: One of the most established players in IT documentation, offering deep integrations and robust enterprise-grade features.
Document360: A flexible knowledge base platform that allows teams to manage both internal and external documentation with ease.
Confluence by Atlassian: Widely used across teams, Confluence is ideal for IT documentation and collaboration, especially when paired with Jira.
Notion: A highly customizable and user-friendly platform that’s increasingly being used by IT teams to document systems and processes.
ManageEngine ServiceDesk Plus: A powerful ITSM solution with integrated documentation capabilities for those looking for an all-in-one service management platform.
Whether you’re managing internal IT or running a full-service MSP, these Hudu alternatives offer powerful features to keep your documentation organized and accessible. Choose the one that aligns best with your workflow and security needs to improve efficiency and service delivery.
Hudu alternatives and competitors

Why we can get Hudu
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