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If you would like to buy a lifetime deal on Userback, make a request here. When the deal is live, you will receive an email from us notifying you about it.
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What is Userback?
Userback is a visual feedback and bug-tracking tool designed to help teams collect feedback from users and clients directly within web applications.
It allows users to capture screenshots, record videos, and provide detailed feedback, streamlining the process of gathering and managing input for product improvements.
Userback covers several aspects of the feedback process by enabling teams to collaborate with customers, capture feedback visually, and resolve issues quickly with integrations into project management tools like Jira, Trello, and Slack.
It is widely used by developers, designers, and product managers to accelerate feedback cycles and enhance product development.

Userback Plans and Pricing
Userback Use Cases
Bug Tracking and Reporting: Userback simplifies bug tracking by allowing users to submit annotated screenshots and video recordings of issues directly from the application. This visual feedback helps development teams quickly identify and resolve bugs.
User Feedback Collection: Product teams can use Userback to gather real-time feedback from customers about new features or designs. The tool’s ability to capture screenshots and notes provides actionable insights, improving the product’s user experience.
Website and UX Testing: Designers and UX teams can leverage Userback to test and evaluate website designs by collecting feedback from clients or users. The visual feedback ensures that design revisions are aligned with user expectations.
Client Collaboration: Agencies and freelancers working with clients on web projects can use Userback to streamline the feedback process. Clients can directly provide visual feedback on mockups or live websites, reducing back-and-forth communication and accelerating project timelines.
Project Management Integration: With integrations to tools like Jira, Trello, and Slack, Userback ensures that feedback is easily managed within the team’s existing workflows. This allows teams to seamlessly track and address issues within their project management systems.
Who is Userback ideal for?

Product Managers and Development Teams: Userback is perfect for product managers and development teams looking to streamline feedback and bug reporting. It allows users to submit visual feedback, such as annotated screenshots and videos, directly within web applications, speeding up issue resolution and product improvements.
UX Designers and Agencies: Ideal for UX designers and creative agencies, Userback helps gather client feedback in real-time on website designs and prototypes. The tool’s ability to visually capture and annotate feedback ensures that design iterations are aligned with client expectations.
Customer Support and QA Teams: Userback is great for customer support and QA teams to collect detailed bug reports and feedback from users. It simplifies the process of tracking issues, improving customer satisfaction and reducing the time to resolve bugs.
Freelancers and Small Businesses: Freelancers and small businesses can use Userback to streamline their client feedback process. The platform’s intuitive interface allows teams to manage projects efficiently by collecting actionable feedback without complex integrations.
Agile Teams: For Agile teams, Userback integrates seamlessly with project management tools like Jira and Trello, allowing for smooth bug tracking and feedback collection within existing workflows, ensuring faster iterations and project completion.
Userback Key Features
Visual Feedback Collection
Annotated Screenshots
Video Recording for Feedback
Bug Tracking
Integration with Project Management Tools (e.g., Jira, Trello, Slack)
Real-Time Collaboration
Customizable Feedback Widgets
User Feedback Portal
Issue Management Dashboard
Automatic Notifications and Alerts
BugHerd: BugHerd is a powerful visual feedback tool for website projects. It allows users to pin feedback directly onto the website, making it easy for development teams to track and manage bugs with context.
Marker.io: A visual feedback tool designed for developers, Marker.io lets users capture issues directly in their browser and report bugs into project management tools like Jira and Trello, simplifying the bug reporting process.
Usersnap: With Usersnap, teams can gather visual feedback and bug reports with annotated screenshots and videos. It integrates with a variety of project management tools, making it a strong competitor in the feedback space.
Zoho BugTracker: A robust solution from Zoho, BugTracker helps teams track issues, manage feedback, and collaborate on bug fixes within Zoho’s ecosystem, offering a fully-featured bug tracking system.
Sentry: A real-time error tracking tool, Sentry helps developers detect, fix, and monitor errors in production across various platforms. It’s particularly useful for monitoring errors in production apps and websites.
These alternatives offer various features for visual feedback, bug tracking, and project management integration, helping teams optimize their development and QA processes.
Userback alternatives and competitors

Why we can get Userback
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What LTD fans say about Prime Club:


Prime Club is my go-to for LTDs. Dev curates quality lifetime deals, including big brands like SpyFu. Excellent platform and great value!”



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